Shipping policy

Shipping & Delivery Policy

Last Updated: July 5, 2026

Thank you for shopping with Traders Delights. We work hard to process and deliver orders as efficiently as possible. Please review the following shipping terms before placing your order.

1. Estimated Delivery Time

Orders are generally expected to arrive within 10 business days after the order has been processed and shipped, unless otherwise stated on the product page, at checkout, or in your order confirmation.

Business days are Monday through Friday and exclude weekends and federal holidays.

The 10-business-day delivery timeframe is an estimate and not a guaranteed delivery date. Actual delivery times may vary depending on destination, product availability, carrier operations, weather conditions, peak shipping periods, and other circumstances outside our reasonable control.

2. Order Processing

Orders may require processing before shipment. Processing may include:

  • Payment verification

  • Order confirmation

  • Product preparation

  • Inventory verification

  • Packaging

  • Fraud-prevention review

Orders placed on weekends or holidays will generally begin processing on the next business day.

Once your order ships, you may receive a shipping confirmation email containing tracking information when tracking is available.

3. Weather and Carrier Delays

Shipping and delivery delays may occur due to circumstances outside the control of Traders Delights.

These circumstances may include, but are not limited to:

  • Severe weather

  • Snowstorms

  • Hurricanes

  • Flooding

  • Wildfires

  • Tornadoes

  • Extreme heat or cold

  • Natural disasters

  • Transportation disruptions

  • Carrier staffing shortages

  • Carrier network congestion

  • Mechanical failures

  • Flight delays or cancellations

  • Road closures

  • Customs delays

  • Government restrictions

  • Labor disputes or strikes

  • Public emergencies

  • Peak holiday shipping volume

  • Unexpected carrier operational disruptions

When a delay is caused by severe weather, a shipping carrier, customs authorities, government action, or another event outside our reasonable control, additional delivery time may be required beyond the estimated 10 business days.

Traders Delights is not responsible for delays caused solely by shipping carriers, severe weather, natural disasters, government actions, customs processing, or other circumstances outside our reasonable control. However, we will make reasonable efforts to assist customers with available tracking information and appropriate carrier-related inquiries.

4. Peak Season and Holiday Delays

During high-volume periods, delivery may take longer than usual.

These periods may include:

  • Thanksgiving

  • Black Friday

  • Cyber Monday

  • Christmas

  • New Year’s holidays

  • Major promotional events

  • National emergencies

  • Significant weather events

  • Other periods of unusually high carrier volume

Customers are encouraged to place time-sensitive orders as early as possible.

We do not guarantee delivery by a specific holiday, birthday, event, travel date, or other deadline unless an express written delivery guarantee is specifically provided at checkout.

5. Tracking Information

When tracking is available, customers may receive tracking details after the order has shipped.

Please note that:

  • Tracking information may take time to update after shipment.

  • A carrier may not scan a package at every transit location.

  • Tracking updates may be delayed even while a package is moving through the carrier network.

  • Estimated delivery dates displayed by a carrier may change.

A lack of recent tracking activity does not necessarily mean that a package is lost.

6. Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please:

  1. Review your tracking information.

  2. Allow for possible weather or carrier delays.

  3. Check for attempted-delivery notices.

  4. Confirm that the shipping address on your order is correct.

  5. Check with household members, neighbors, front-desk personnel, mailrooms, or building management.

  6. Contact the shipping carrier when appropriate.

  7. Contact Traders Delights for additional assistance.

When contacting us, please provide your:

  • Full name

  • Order number

  • Email address used for the order

We will review the available shipment information and provide reasonable assistance.

7. Carrier Delivery Estimates

Any delivery date shown by a shipping carrier is generally an estimate unless the carrier expressly identifies the service as guaranteed.

Carrier estimates may change because of:

  • Weather conditions

  • Network disruptions

  • Transportation issues

  • Operational delays

  • Holiday volume

  • Local delivery conditions

  • Other unforeseen circumstances

Traders Delights cannot guarantee that a carrier will meet its estimated delivery date.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify:

  • Street address

  • Apartment, suite, or unit number

  • City

  • State or province

  • Postal or ZIP code

  • Country

  • Recipient name

Traders Delights is not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an address error after placing your order, please contact us immediately. We will make reasonable efforts to help, but address changes cannot be guaranteed once processing or shipment has begun.

Additional shipping costs resulting from an incorrect or incomplete customer-provided address may be the customer’s responsibility where permitted by law.

9. Refused or Unclaimed Packages

If a package is:

  • Refused by the recipient

  • Left unclaimed

  • Returned after failed delivery attempts

  • Returned because of an incorrect or incomplete customer-provided address

the order will be reviewed after the package is returned.

Where permitted by law, original shipping charges, return shipping costs, or additional carrier fees may be deducted from any eligible refund.

10. Packages Marked as Delivered

If tracking information shows that your package was delivered but you cannot locate it, please:

  1. Check all entrances, porches, garages, mailrooms, and secure delivery locations.

  2. Ask household members whether they accepted the package.

  3. Check with neighbors.

  4. Contact your apartment office, concierge, front desk, or building management.

  5. Allow a reasonable amount of time in case the carrier marked the package delivered shortly before completing physical delivery.

  6. Contact the shipping carrier for additional delivery details.

After completing these steps, please contact Traders Delights if the package still cannot be located.

We will review available tracking and order information and assist where reasonably possible. Resolution may depend on carrier records, delivery confirmation, shipping protection coverage, and the circumstances of the shipment.

11. Lost Packages

A delayed package is not automatically considered lost.

Packages may experience periods without tracking updates because of:

  • Carrier congestion

  • Weather disruptions

  • Missed scans

  • Transportation delays

  • Transfer between carrier facilities

  • Customs processing

  • Other operational circumstances

If a carrier confirms that a package has been lost, please contact us so we can review the order and determine the appropriate next steps based on the circumstances, applicable carrier procedures, and applicable law.

12. Multiple Shipments

Orders containing multiple products may be shipped separately.

As a result:

  • Items may arrive on different dates.

  • You may receive more than one tracking number.

  • One portion of your order may arrive before another.

A partial delivery does not necessarily mean that items are missing from your order.

13. International Shipping

International orders may experience additional delays due to:

  • Customs inspections

  • Import processing

  • Local carrier transfers

  • Duties or tax assessment

  • Government restrictions

  • Documentation reviews

  • Border disruptions

Customs processing times are outside the control of Traders Delights and may extend delivery beyond the estimated 10-business-day timeframe.

Customers are responsible for complying with applicable import requirements and for paying duties, taxes, customs charges, or other fees when required, unless otherwise stated at checkout.

14. Delivery Deadlines and Special Events

Unless specifically guaranteed in writing by Traders Delights, we do not guarantee delivery by a particular:

  • Birthday

  • Holiday

  • Anniversary

  • Vacation

  • Trip

  • Wedding

  • Event

  • Appointment

  • Promotional deadline

  • Other special date

Customers purchasing products for a time-sensitive event should order as early as possible and allow additional time for potential carrier or weather delays.

15. Circumstances Outside Our Control

Traders Delights will not be responsible for shipping delays caused by events outside our reasonable control, including severe weather, natural disasters, carrier disruptions, customs delays, labor disputes, government actions, public emergencies, transportation interruptions, or similar unforeseen events.

When such circumstances occur, delivery timelines may be extended for the duration reasonably necessary to address the disruption.

Nothing in this policy limits any consumer rights or remedies that cannot legally be waived or restricted under applicable law.

16. Contact Us

For questions regarding shipping, delivery, or tracking, please contact Traders Delights through the contact information or Contact Us page available on our website.

Website: tradersdelights.com

Please include your order number whenever possible so we can assist you efficiently.